At The Sky AI Giants Private Limited, your privacy is a core commitment — not a formality. This Privacy Policy describes how we collect, process, store, and protect information when you interact with any of our websites, platforms, or digital products and services. By using our services, you acknowledge and agree to the practices described herein.
1. Scope and Applicability
This Privacy Policy applies universally across all products, platforms, and digital services owned and operated by The Sky AI Giants Private Limited, now existing or developed in the future. It covers:
- All visitors to our websites and subdomains.
- Individuals who submit contact, enquiry, or partnership forms on any of our platforms.
- Users who register for, access, or interact with any product or tool offered by The Sky AI Giants Private Limited.
- Any person whose data is processed in connection with our services.
This Policy does not govern third-party websites, partners, or services to which we may link. We encourage you to review their privacy policies independently.
2. Information We Collect
We collect only the minimum information necessary to deliver and improve our services. This may include:
2.1 Identity & Contact Information
- Full name, company or organisation name.
- Email address and phone number submitted via any of our contact, enquiry, or registration forms.
2.2 Service-Specific Inputs
Depending on the product or service you use, you may provide additional information relevant to that service. This data is used solely to deliver the functionality of that specific service and for no other purpose.
2.3 Technical and Usage Data
- IP address, browser type and version, device identifiers, and operating system.
- Pages visited, session duration, click paths, and referral URLs.
- Performance and error telemetry collected via analytical scripts to optimise platform reliability.
3. How We Use Your Information
We process personal data only for the following defined purposes:
| Purpose | Details |
|---|---|
| Service Delivery | Providing the features and functionality of the specific product or service you are using. |
| Communications | Responding to your enquiries, support requests, and partnership applications. |
| Platform Improvement | Analysing usage patterns to improve reliability, security, and user experience across our products. |
| Legal Compliance | Meeting obligations under applicable Indian laws and regulatory requirements. |
5. Data Storage and Security
All personal data collected by The Sky AI Giants Private Limited is securely stored in encrypted cloud storage infrastructure hosted by reputable cloud service providers. Your data remains protected, private, and accessible only to authorised systems and personnel.
Our security measures include:
- Transport Layer Security (TLS/HTTPS) for all data in transit between your device and our servers.
- Encryption at rest for all stored personal and sensitive data in our cloud infrastructure.
- Role-based access controls ensuring that only authorised personnel can access personal data, on a strict need-to-know basis.
- Regular security reviews and vulnerability assessments of our platform infrastructure.
- Incident response procedures to detect, investigate, and notify affected users in the event of a data breach.
Please be aware that no method of transmission over the Internet is completely secure. While we apply industry-standard protections, we cannot guarantee the absolute security of your data.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Upon expiry of the applicable retention period, data is securely deleted or anonymised in a manner that prevents re-identification.
8. Your Rights Under Applicable Law
Under the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable regulations, you have the following rights:
| Right | Description |
|---|---|
| Right to Access | Request a copy of the personal data we hold about you. |
| Right to Correction | Request correction of inaccurate or incomplete personal data. |
| Right to Erasure | Request deletion of your personal data, subject to legal retention obligations. |
| Right to Withdraw Consent | Withdraw consent to data processing at any time, where processing is consent-based. |
| Right to Grievance Redressal | Raise a complaint with our Grievance Officer (see Section 10). |
To exercise any of the above rights, please contact our Grievance Officer using the details in Section 10. We will respond to all verified requests within 30 days.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 18 without verified parental consent, we will take immediate steps to delete such data.
10. Contact and Grievance Redressal
For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact our designated Grievance Officer:
Grievance Officer
Amarnath
Email: contact@skyaigiants.com
Address: The Sky AI Giants Private Limited, Bengaluru, Karnataka, India
Response time: We aim to respond to all grievances within 30 days of receipt.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our services, applicable law, or industry best practices. When we make material changes, we will:
- Update the “Effective Date” at the top of this document.
- Post a notice on our website for a minimum of 14 days following the update.
- Send an email notification to registered users where the changes materially affect their rights.
Continued use of our services after the effective date of any change constitutes acceptance of the revised Policy.